Now that Polar Vortex Jayden has moved on and the area is headed for a brief warm up, the United States Postal Service is asking for its customers’ help, according to a press release.

Postal carriers have suffered serious injuries related to slips, trips and falls due to icy and snow-covered walkways and porch steps, the release states. Preventing a slip or bad fall can be as easy as putting down salt or sand on slippery surfaces or clearing the way to mailboxes.

USPS asks customers to take this opportunity to remove all snow and ice from walkways, sidewalks, steps, porches and around curbline boxes. Clearing snow at least 6 feet on both sides of curbline mailboxes allows carriers to approach and leave without backing up their vehicles.

When customers maintain a clear path to the mailbox, it helps carriers provide timely, consistent delivery service. More importantly, it helps keep all visitors — including letter carriers — safe from injury in those challenging conditions, the release states.